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#61383

How I can get the delivery note?It was no delivery note in the box. The box was damaged.

I want to return by mail. The return label was enclosed.

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by #1979699

According to Mango return policy you have up to 60 days from reception of your order to exchange your item for another size or request a refund by mail. Pack the items securely, in the original packaging if possible, and enclose the delivery note. If you cannot find it, go to My Orders in the My Account section, select your order and print out the ‘Returns Form’. Attach the return label in a visible place on the parcel.

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Question:
#32191

Where is my order number C1RE20.

I ordered clothes from the 05th until also arrived and checked the status is also not tracked

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Answer:
by #1832146

According to the Mango faq section, shipping time depends on the destination and delivery method.
  • Standard Eastern U.S. delivery may take 2 to 4 business days;
  • Standard Western U.S. delivery may take 3 to 7 business days;
  • Midwest-Southeast U.S delivery may take 1 to 5 business days;
  • Next-Day delivery should take 1 business day.

Please note that during sale periods and promotions the delivery time may be longer than normal.
When your order leaves the Mango warehouses, you should receive an e-mail with detailed shipping information.
As stated at shop.mango.com, the status of your order can be tracked in My orders in the My Account section. If you are not registered at mango.com, you can access directly in the Orders section. In this case, you will have to enter your e-mail address and order number.
To get more information about your order, please contact the Mango customer care team by phone at (866) 666-4664 (toll-free number).
Support is provided
  • Monday to Friday from 6AM to 8PM EST
  • Saturday and Sunday from 8AM to 5PM EST

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Question:
by Dina S Ebj #183811

I returned Mango by UPS , but forgot to put return label in package. How can get refund ? Order N DPIVME

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Question:
by Chinara N #167858

How long will take the delivery to Toronto.

I placed an order and got an email massage saying that my parcel under the transportation and after week the same massage no updates, what happened with my order?

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Question:
by Mariana H Ztv #65762

Parcel was damage.

I received my parcel,but was everything open, this is the second time when I received my parcel open, can you provide with Hermes

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Question:

where are mango customer care in Bangladesh.

I have a mango phon. but few a days my phon display was break. so I need to a mango castomer care.

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Question:
by Yen V Mbd #60670

Asking about discount on labour day.

Hi Mango,

I just purchased a few items from Mango few days ago. But today you guys had a discount 30% for Labour Day.

I want to add this discount on my purchase, can it possible? Or i have to return and purchased again ?

Thanks

Yen

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